Privacy Policy
Data Controller:
Luma Watch DOOEL export-import Skopje
bul. Jane Sandanski entrance 1, loc. 46, Skopje
[email protected] | +389 78 386 939
1. When it applies
- Purchasing watches and silver jewelry
- Creating a user profile
- Subscribing to the newsletter
- Contact via email or phone
- Visiting the website
2. What data we collect
Data you provide:
- Full name
- Phone number
- Delivery address
- Payment data (full card details are not stored)
- Service / repair information
Data collected automatically:
- IP address
- Device and browser type
- Website activity
Video surveillance: in stores for security purposes
3. Purposes of processing
- Order and service processing
- Communication and support
- Sending newsletters and promotions (with consent)
- Analysis to improve the website
- Protection against abuse and technical security
4. Who we share data with
- Banks and payment systems
- Delivery services
- IT and hosting providers
- Authorities (when legally required)
5. Data retention
- While you have a profile and use services
- As long as needed for legal obligations
- Then deleted or anonymized
6. Your rights
- Access to data
- Correction or deletion
- Restriction of processing
- Withdrawal of consent
- Complaint to the competent authority
Contact: